FAQ – secondskin

Hi, how can we help you?

Do you have any questions? We've got good answers.

Everything you need to know about us and our products

Find the most frequently asked questions below.

Secondskin is worn by a diverse group of women. So durability depends on your lifestyle. If you are wearing Secondskin for fashion then the products typically last between 6-12 months. If you are wearing Oona while being active then that can range from 2-4 months depending of the type of activity.

Our underwear is super stretchy and built with highly adaptable material. Our sizes are made to stretch up to 3x the smallest size. Please find your size on our size guide here.

You can find your size on our size guide here.

Most people represent 1-3 shades in any particular shade range, which we refer to as sister shades. Be sure to read the shade description to determine which shade undertone best matches your skin tone. If you are still not sure you can email our customer support at info@mysecondskin.co and we will be happy to assist you.

If you receive your product and you are not satisfied with the shade match you are welcome to return or exchange the product as long as it has not been worn. To see our full return and exchange policy here.

Our return policy can be found here.

Your items will be shipped out based on the shipping method chosen at checkout. Once your order is placed, we typically ship your items within 1-2 business days. We ship Monday-Friday.

Not yet but keep your eyes peeled on our socials as we look to open up to more countries in the near future.